Refund Policy

Please refer terms and conditions page for terms stated on this page

Refund Policy for Non-Activated Projects

If you have made a deposit purchase for a project that has not yet been activated, and communicate in writing your wish to cancel the project within 3 business days of the purchase date, Zen Infosolution will refund the total amount paid.

If you have made a deposit purchase for a project that has not yet been activated, and communicate in writing your wish to cancel the project after 3 business days of the purchase date, Zen Infosolution offers the following options:

  1. Cancel the project and apply 100% of the purchased value to a new project(s)
  2. Cancel the project and receive a 50% discount of the amount paid with the remainder forfeit

Refund Policy for Activated Projects

If you have made a deposit purchase for a project that has been activated, you may cancel it at any time and are not obligated to make any further payment. If you cancel the project you will forfeit all work product and will not receive a refund of any portion of the deposit.

Duration of Refund

It will take 10-15 working days for the amount to reflect in your bank account after canceling the project / projects.
It applies for all the services stated on privacy policy page.